This is what the email sent to you with SMS code will look like
Overview
At Impact Family Counseling, the confidentiality and security of our clients' information are of utmost importance. To ensure that sensitive data is protected during electronic communication, we utilize Gmail's Confidential Mode with SMS verification when sending certain emails. This method aligns with our commitment to uphold ethical standards, comply with HIPAA regulations, and provide the highest level of care.
"A trustworthy person keeps a secret, but a gossip goes around telling secrets."
— Proverbs 11:13 (NLT)
Importance of Confidential Communication
Protecting Sensitive Data
- Client Privacy: Our clients entrust us with personal and sensitive information. Protecting this data is essential to maintaining that trust.
- Ethical Responsibility: As counseling professionals, we have an ethical obligation to ensure all client communications are secure.
HIPAA Compliance
- Legal Requirements: The Health Insurance Portability and Accountability Act (HIPAA) mandates the protection of individually identifiable health information.
- Avoiding Breaches: Non-compliance can result in legal penalties and damage to our reputation.
How Gmail's Confidential Mode with SMS Verification Helps
Enhanced Security Features
- Email Expiration: Set expiration dates for emails to limit how long the content is accessible.
- No Forwarding: Restricts the recipient's ability to forward, copy, print, or download the email content.
- SMS Passcode: Requires recipients to enter a passcode sent to their mobile phone before accessing the email.
Benefits for Clients
- Peace of Mind: Clients can feel secure knowing their information is protected.
- Ease of Access: While adding a layer of security, the process remains user-friendly.
Our Commitment to You
By using secure methods of communication, we demonstrate our dedication to safeguarding your personal information. Just as the scripture emphasizes the value of trustworthiness and keeping confidences, we strive to embody these principles in all our interactions.
Frequently Asked Questions
Why do I need to enter a passcode to read my email?
The passcode adds an extra layer of security to ensure that only you can access the confidential information.
What if I don't receive the SMS passcode?
Please ensure your mobile number is correct and has not blocked messages. If issues persist, contact us for assistance.
Can I reply to a confidential email securely?
Yes, when you reply within the confidential email, your response will also be protected under the same security settings.